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  1. How Do I Place an Order
  2. How Do I Create an Account
  3. Getting the Latest Promotions
  4. Cannot Add Product to the Cart?
  5. Send Purchase as Gift
  6. How to Write Product Reviews
  7. How to Use Lotus Coins
  8. Use of Discount Code



Orders are placed via our eStores:

www.lotusting.com.hk (for China, Taiwan, Hong Kong, and Macau)
www.lotusting.com.sg (for Singapore, Malaysia, Indonesia,Thailand,Vietnam)&nbsp
www.lotusting.com (for other countries/region, such as USA, Austraiia and Europe)  

We offer free deilivery in each of our stores.  That means what you see is all what you pay: There is no extra or hidden charge.  Besides placeing order directly from our stores, you can also leave us messages in Facebook, Wechat, email, or even live chat.

Should you have any problem in placing an order, you can always reach out to our friendly Customer Service team through any of the above mentioned channels. We are more than happy to assist you.

Happy shopping!



Step 1: Please click on “Account” on the top right hand corner of any page, and select "Register".
Step 2: Fill in your details as requested. 
Step 3: Click “Submit"


Register Lotusting.com

It's that simple! Registration should now be completed and you should receive a confirmation email to the email address you registered with.  After complete the registration, we will get HK$100 by email for your coming purchase. 



For each promotion, our privileged customers will receive a DISCOUNT CODE via email, Facebook message or our newsletters.  The best and fastest way to receive the latest updates from us is to subscribe to our newsletter! (at the right bottom of the pages)

Good News!! You will get a SGD20* voucher for your purchase after you sign up. Simply scroll to the bottom of any page at our store, and fill in your email address in the given email field on the right. The voucher will be sent straight to your preferred email address! You can also stay tuned to our promotions via our Social Media updates on our Facebook Page - get down to shopping while you're on the go!

LotustingSG Facebook Like



Sometimes, you will find there is no response on adding a product in shopping cart.  Please make sure you have selected the colour field.




Yes, if this is a gift for your friend,  please click the "Add Gift" option when you check out the order, and leave a greeting note to your friend.


After selecting the options, please fill up the coorresponding informtion as follow.


How to Write Product Reviews

Go to the particular product page which you want to write reviews,  if the product already has reviews, you may just click the "Add Your Review" as shown below.

Product Review Steps


If no review has been written for this product, please scroll down the page, and click "Review", and then click "Be the First to Review this Product" as shown below.

Product Review at Lotusting


Then you can give various ratings, write relevant reviews accordingly as shown below, and click "Submit" to complete your review process.

Product Review at Lotusting


Use of Discount Code

When you shop with us, you can use the Code as shown below: 

( 1 ) In the shopping CART page, view the selected items;

( 2 ) In the DISCOUNT CODE field, please enter the appropriate promotion code;

( 3) Click APPLY to get the corresponding discount

Please note that certain promotions cannot be used concurrently, or may only be applicable when you have reached the required amount in the Cart. For any enquiries, please contact our Customer Service team.


Unable to use the Discount Code, Why?

Below is a quick Discount Code checklist:

1. Check that the Code is input correctly at the Cart page or Checkout page;

2. Check the validity of the code to see if it has expired;

3. Check the newsletters and/or onsite banners to see if there are any other terms of use.

For instance, some discount codes may not be applicable to Sale items, or are only applicable to certain brands and items.

4. Check if the item you want to purchase falls under the Non-Sale brand/ item list. If you have any queries, please feel free to get in touch with our Customer Service team. You may also use our Online real-time chat system in our Store to ask questions, and we are more than happy to help you!